I went online to renew my Microsoft 365 subscription, selected a $6.99 per month option, but was charged $75.76 instead. I also noticed an additional charge of $47.00. Despite these charges, I still can't access my Excel account. How can I resolve this issue and get a refund for the overcharged amounts?

March 4th, 2023

I have a charge on my credit card bill described as 'Amazon Digit*1O8FD3DP2 amzn.com/billWA' in the amount of $5.99. Can you tell me what this is?

January 20th, 2023

I just bought an Xbox Series S and set it up, but I don't see any purchased games that should be on my old account. I tried logging into both known accounts, but neither shows the games. How can I recover or find the account associated with my purchased games?

January 11th, 2023

I need to get a refund for two $15 Google Play gift cards that I bought two hours ago and cannot be redeemed. When I tried to redeem them, I received a notice saying 'you need more info.' How can I get a refund, and who should I contact?

April 28th, 2024

I can't get on the internet. I am connected and my home page comes up, but when I search, I get a 'Your connection isn't private' error or 'YouTube err data invalid'. What could be causing this issue and how can I resolve it?

February 15th, 2024