Tanya M. asked
I can't print. I tried using Microsoft yesterday and it didn't work, even after spending two hours with them. I have an account with JustAnswer and previously worked with Mr. Neuman. I have three drivers in my downloads, but I'm not good with computers. They had me remove all software from my computer yesterday, so now there's no software other than what I downloaded yesterday, but I got too frustrated and had to stop. My computer was purchased in October. How are you connecting to your printer: wirelessly or by USB? When did you last update the printer driver software? Is there anything else you want the Printer Expert to know before I connect you?
April 16th, 2023
Jason W. answered
I'm sorry you're encountering this issue. I can assist by offering optional Premium Service, which w...
April 16th, 2023
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