I need a new user ID and password for an account. I have a new phone number and the old number was linked to the account. My email is also linked to the account. I am logged into the account on my phone with the new number. What steps should I take to recover or reset my user ID and password?

November 19th, 2023

I can't access my Gmail account. It keeps saying 'signal.' I remember my security question, which asked me what my elementary school was. I'm not logged into my email account on any other devices. What should I do to reset my password?

January 19th, 2023

My account was hacked and is being used to scam people by making them believe they won the national Facebook lottery. I am unable to log in, and I have checked my email and other online accounts for tampering. What should I do to report and recover my hacked Facebook account?

January 16th, 2023

I changed my Gmail account password and now need to recover it. I don't remember any old passwords and am currently logged into my Gmail account on my tablet, which is synced with my cellphone. How can I recover my Gmail account and update it?

July 25th, 2024

A charge of $39.83 was placed by a PayPal merchant named Eula (###) ###-#### from CA 95131 on my Wells Fargo debit card ending in 2260. I never authorized this transaction and do not know the merchant. Could you please check this out?

January 25th, 2023