I was charged $106.99 on 9/1/22 by an unfamiliar entity. The charge appears as Microsoft * Redmond Wa on my statement. I need a refund and want to ensure no one else has access to my account. What steps should I take to resolve this issue?

April 17th, 2024

My Facebook account got hacked and the attacker changed my password and email. I have reported this to Facebook and uploaded a copy of my ID as instructed, but I worry this process will take too long. What can I do to get my account back quickly?

March 23rd, 2024

I would like to get Verizon protection for my HP Fios Windows 10 computer. I had your protection before but switched to Bitdefender, which didn't work out. I want to get yours to protect my computer from hackers and viruses. What should I do?

October 9th, 2024

I own an Instagram account but used a fake email. Now, it asked for confirmation and locked me out. What should I do?

September 25th, 2023

I want to check some charges that my bank showed as charges. I am using an iPhone and an iPad. How can I review or cancel these charges?

August 9th, 2024