I need to update my phone information to access an email account, but I don't know the brand/model or operating system of my smartphone. The issue has been ongoing for about a month. What steps can I take to recover my email account without paying $39?

October 18th, 2024

My Facebook account keeps getting locked out, and the profile picture displayed during the lockout is not one I have shared. This has happened multiple times for reasons I didn't cause. How can I recover my account and prevent future lockouts?

April 19th, 2023

My Apple ID was disabled and it doesn’t let me download or update apps. I own another product that uses the same Apple ID. How can I reset my Apple ID and resolve this issue?

December 31st, 2023

I put a hold on my credit card for a charge to Uber for $9.95 for the monthly cost of a premier membership. I never requested this and do not want it because I only use Uber two or three times a year. Now I am unable to pay for my Uber ride yesterday. I would like to give you a different card number. How can I remove the premier membership from my Uber account?

November 3rd, 2024

My Logitech wireless keyboard has stopped working, but the mouse connected via Bluetooth is functioning fine. I have replaced the batteries and tried different USB ports, but the issue persists. Is it possible that the keyboard has worn out, and if so, how can I troubleshoot or fix it?

January 14th, 2024