asked
I cannot log into Facebook because I lost my old phone, which was set up for two-factor authentication. Facebook is asking for a code sent to the old phone, and I am logged out of all devices. I don't want to open a new Facebook account and lose all my photos and data. What can I do to recover my account?
August 31st, 2023
I have a $109.99 charge in my account that I didn't authorize. The charge is from ELSA: Learn And Speak English for a yearly subscription. I want to cancel this and get my money back. Can you help me with this?
October 2nd, 2023
I lost all my login and password information due to a fire and need to recover my social security account login and password. I do not have a backup or recovery email address linked to my account, and I am not logged into my account on any other devices.
October 29th, 2023
My Clickfree backup device isn't working; it just makes noise when I plug it in, and my computer doesn't recognize it. What could be the issue, and what steps can I take to troubleshoot it?
April 12th, 2024
I just had my phone fixed and they had to replace it. The store closed before the phone could finish setting up. Now, at home, my cell service won't turn on. What should I do to resolve this issue?
October 31st, 2024
I've lost access to my Google Pay, two Gmail accounts, and my Google history. No one else has access to these accounts. What steps can I take to recover them?
December 23rd, 2023