I am locked out of my fully charged and rebooted Jitterbug III smartphone. The phone responds by naming the icon I touch and asking me to tap it twice to activate it. I mistakenly got into something for handicapped. How can I resolve this issue?

June 6th, 2023

Does Microsoft still offer a military discount for Microsoft 365, and how can I apply for it?

April 9th, 2023

My friend can't access their Google account because they have a new phone number and no backup or recovery email address linked to the account. They are trying to log into an app, Pokémon Go, through Google but are unable to access their Google account. They have the old phone but it doesn't work anymore. What can be done to regain access to the Google account?

July 26th, 2024

My Facebook account was hacked and subsequently suspended, leading to the suspension of my linked Instagram account. What steps can I take to recover both accounts, and is it possible to link a new Facebook account to my suspended Instagram account?

April 16th, 2023

My coworkers accessed my work bag and cell phone, and I want to change my password. When were you last able to use your phone? Have you tried a Factory Reset? I don't want to lose anything and my backup is full. Is there anything else the Smartphone Expert should know before I connect you?

December 28th, 2024