I ordered an item during a special Prime rate, but due to an error, my order was refunded. I reordered the same item at a higher price. Why should I pay more for the same item because of an error that was not mine? Additionally, I want to cancel the $46 monthly fee for JustAnswer and only agree to a $1 trial fee. How can I do this without the correct password?

April 7th, 2023

I keep getting cut off when talking to advisors and believe I was scammed by a pop-up on Facebook that wanted to add a phone number to my Apple account. I'm 79 years old, have a trimmer, and it's hard for me to type. I'm worried about the security of my iPad and Apple account. What should I do?

January 26th, 2023

Hello, I want to install Visio for a trial on my Office 2019 running on Windows 10. Can you guide me on how to do this?

August 21st, 2023

I purchased an app called Locatoria on my iPhone XR and cancelled the subscription, but I was still charged for a year. I only wanted the 3-day trial. How can I get a refund?

October 18th, 2023

Can I try my password to see if it works, rather than changing it? I am trying to access my iPad Pro, which I last changed the password/passcode on 10-20-2020. There is a Gmail address linked to my device. I only have a tablet and need help accessing it.

August 2nd, 2023