My wife's iPhone is blocked because she forgot both her iPhone passcode and Apple ID password. The phone is connected to the Apple ID but does not function. What can be done to unblock the phone?

March 25th, 2023

How do I cancel a Canva charge on my debit card? I was charged $119 without authorization and want to cancel the payment and get a refund.

June 11th, 2024

I changed my credit card for payment and noticed a $2 charge. What is this for?

June 4th, 2024

I downloaded Google Authenticator as required by Crypto.com to transfer funds. However, when I enter the 6-digit code generated by Google Authenticator, it says the code is invalid. The codes change every 3 seconds. How can I resolve this issue to successfully transfer funds?

December 31st, 2023

I was trying to accept the offer to have someone remote access my computer to fix my problem. My computer is an HP Spectre with Windows 11 Home. The issue is documented with John and involves Outlook.

March 25th, 2024