I can’t access my Microsoft password and keep getting 365 pop-ups, which prevent me from receiving texts, emails, and making calls. My email is ***@******.***, but Microsoft doesn’t recognize it and asks for a phone number that’s taken by someone else. My computers were lost in a hurricane, and everything had to be downloaded from Carbonite, which might have affected my account. I need to change my password but can’t get my correct networks on my laptop.
August 29th, 2023
I was hacked on Facebook and it told me to log out of my account so I can attempt to take care of this problem. I attempted to have them send a code to my phone and it wouldn't do that. Have you ensured your other accounts are safe? Especially if they use the same username or password. I have. I called the number they had listed and they wanted $300. What should I do to recover my hacked Facebook account and ensure my other accounts are safe?
April 15th, 2023
I have a Samsung A50 phone. My friend changed the Google account on my phone to hers, and now she refuses to give me her Google account details. I can't access the home screen, and even after a factory reset, it keeps asking for her Google account credentials. What can I do to regain access to my phone?
January 31st, 2024
We need our password. We have a Samsung Frame TV in the living room that is connected, and a Samsung Q70R TV in the bedroom that is not connected. What steps should we take to reset the password for our Samsung account?
February 26th, 2023
How do I get my HP 8710 printer online wirelessly using my laptop?
March 4th, 2024
I have a MacBook Pro that boots into Windows XP and I have no username or password. I've tried resetting, booting from a bootable USB, and various other tricks, but it seems any trace of macOS has been removed. What can I do to regain access or reinstall an operating system?
February 8th, 2023