I made a mistake by allowing tech support, which I don't think was actually from the company's website, to remotely access my network settings/connections. I became suspicious and disconnected the session. I reset the IP address on my computer, turned off the wifi, and ran a McAfee scan which found nothing. Do I need to do anything else proactively?

February 21st, 2024

My iPhone's home screen from a game app appears to have frozen, and I can't see anything else. I've tried shutting off the phone and force rebooting, but the screen remains non-functional. What should I do?

April 12th, 2024

I had a subscription to YouTube TV and I no longer want this subscription. I thought that I cancelled this yesterday, but I want to make sure that it was cancelled. Is there a number that I can call to verify that this subscription was cancelled?

December 24th, 2023

My Instagram account has been hacked, and someone is using it to hack other accounts. I was sent a link to reset my account, but it expired in 10 hours. I want to reclaim my account. What should I do?

August 31st, 2023

I took Uber yesterday and was charged 4 times for 2 rides. I was charged $264.69 for an hour of rides. Does anyone else have access to this Uber account? Is there anything else the Computer Expert should know before I connect you?

February 7th, 2024