asked
I changed my phone carrier to CC. Verizon told me they unlocked my S7, but I cannot send or receive pictures or group texts. CC advised that Verizon has not unlocked what needs to be unlocked for these functions. I have always been able to use the phone, but nothing to do with multimedia uploads or downloads. CC helped me enter the MMS reset, but it would not work. What else can be done to resolve this issue?
September 16th, 2024
Payment card on file changed. I got the name change and Ccvipad will not allow number payment and shipping to be changed. I received a message early this week. I can get in and the only thing I can change is the name and Ccv. What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far? Anything else you want the Computer Expert to know before I connect you?
October 13th, 2024
I have tried to deactivate and delete my Facebook account multiple times over the past year. I have created a new account, but it is flagged for suspicious activity. I want to ensure that my old account (lan***@gmail) is permanently deactivated and that I can use my new account (AckAck** or ***@******.***) without issues. What steps can I take to achieve this?
November 13th, 2023
I got a new phone last night and I cannot log into my Facebook account. I have tried using the license photo and the photo of the number generated code, but I cannot find the code generator on my computer or phone. What should I do?
November 10th, 2023
I have a slow upload speed on my Windows 10 HP computer. I've run malware scans with Malwarebytes and Windows Defender, and my download speed is 100 while my upload speed is only 0.05, even though I pay for 100/100. I've tried my laptop, which works fine, so the issue seems to be with my computer. What could be causing this and what can I do to fix it?
May 18th, 2024
I'm trying to transfer an ebook I bought from a third party (not Amazon) to my Kindle Fire Reader (Gen 4) and find it impossible to do. I've worked with Amazon Kindle support and tried converting it to a PDF, but it didn't work. I'm using an iMac and have an iPhone. How can I transfer the ebook to my Kindle Fire?
December 14th, 2023