asked
I changed my phone number linked to Instagram and now I can't log in. I still have email access but it doesn't seem to be an option for confirmation. I'm using Firefox and sometimes get logged out due to using a VPN. Instagram asks for phone number verification, which I no longer have, and the video recognition option isn't available since I don't have pictures in my profile. How can I recover my account without phone verification?
September 12th, 2024
My Roku TV keeps cutting off and won't stay on. Can you see a light on the edge of your Roku TV? If so, is it solid or blinking? Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? Is there anything else the TV Expert should know before I connect you?
June 1st, 2023
I'm trying to set up my Fire Stick, but I encountered a password prompt that I didn't know I had to handle from my phone. I forgot my Amazon password and don't have access to the email linked to my Amazon account. Can I start over by disconnecting my Fire Stick and placing it in a different HDMI source, and how do I restart my TV to try setting it up again?
December 25th, 2023
I have a Kindle whose details do not appear on the Amazon website, unlike my other Kindles. How can I add this device to my Amazon account so that it shows up in the 'Manage my devices' section?
February 2nd, 2023
I've had my Philips TV for just over a year and it suddenly won't turn on today. Do you know why, or maybe you can help me?
April 8th, 2024
I purchased a Steam gift card and it said it was already used. What could be the issue and how can I resolve it?
June 28th, 2024