I noticed a $30 charge on my bank account from the Microsoft store and need it refunded as soon as possible. No one else has access to this bank account. What steps can I take to request a refund?

May 5th, 2024

How can I change my phone number for my Apple ID?

October 9th, 2024

My daughter cannot connect to her college internet on her Apple MacBook Air due to an issue with Keychain. She has tried resetting the computer at an Apple store, but it did not resolve the issue. The internet connection is rejected when she enters the Keychain password, and she can only access the internet via her phone as a hotspot. However, the MacBook Air does not have a USB port for connecting the phone. What can be done to resolve this issue?

May 27th, 2023

I'm unable to access my Fitbit account. I have purchased the Fitbit Inspire 2 and downloaded the app to my phone, but I can't log in because it says there's another username associated with it. I don't currently have the app downloaded. What should I do?

August 9th, 2024

We are experiencing an internet outage in Murray, Utah. None of our devices, including a desktop computer hard-wired to the router and mobile devices, can connect to the internet. The router's light number four is orange, and several others are blinking. We have already reset the router. What could be the issue, and what should we do to resolve it?

August 31st, 2023