James R. asked
I don't have a Microsoft password. My laptop, which I haven't used for a while due to needing a new battery, now won't let me sign on. It asks for a Microsoft password, but I never changed it. Why would it change from lack of use?
July 30th, 2024
Dustin A. answered
The issue might be due to account inactivity or security measures taken by Microsoft. Here are the s...
July 30th, 2024
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I received a subscription expired notice for Microsoft 365, but I'm unsure if it's due to an issue with my computer or if it has genuinely expired. Additionally, when trying to renew, my payment wasn't accepted because there is no listing for the Virgin Islands. I haven't made any recent changes to my payment info or account. What should I do to resolve this issue?
August 19th, 2023
I forgot my PlayStation 4 password and cannot access the email associated with my account. What should I do to reset my password?
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I recently had to buy a new computer from Best Buy because my previous one failed. I had purchased Microsoft Office and need to transfer it to my new computer. I have the product key, but the tech at the store told me it wouldn't work until I contacted support. What steps do I need to follow to transfer Microsoft Office to my new computer?
July 8th, 2023
I have automatic payments set up and I have a new debit card number. How do I update this information for my automatic payments, and what should I do if I don't know my account number or password?
September 17th, 2024
My Chromebook has locked up and is showing a sign saying 'Windows Defender security Center'. What should I do?
November 8th, 2024
