asked

I encountered a blue screen error on my Dell laptop with Windows XP, which instructed me to disable or uninstall any anti-virus, disk defragmentation, or backup utilities, and to check hard drive configuration and updated drivers. I ran CHKDSK/F to check for hard drive corruption and restarted the computer. The error code is 0x000000024. I was trying to update the drivers and disk defragment the computer, but neither process completed successfully. Now, I need help resolving this issue. Can you advise on what steps to take next?

May 13th, 2024

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