My Kindle Paperwhite turns on with a swipe but goes to a blank screen. I have fully charged it overnight and tried force rebooting by pressing and holding the power button for a minute. What else can I do to resolve this issue?

September 2nd, 2023

I need to change the credit card for Apple billing. I'm not sure if anyone else has access to this account, perhaps my husband, David I Hirsh. Is there anything else the Computer Expert should know before I connect?

March 19th, 2024

I need to cancel my service because I was just charged 29.99, which is too expensive. Are you able to lower the price? My customer number is *****.

October 3rd, 2023

I am having issues with Outlook. An expert visited last Friday and advised waiting a few days, but today I still cannot receive or send new messages. I can access Outlook, but it doesn't show any new messages and I can't send any. What troubleshooting steps should I take?

May 31st, 2023

I have Hulu which includes Disney, so do I need to be charged by Apple too? I got double charged on 8-23-2022 and need to know what the other charges are for.

November 13th, 2024