My email is hacked and I can't access it. I don't have a backup email address or phone number linked to my account. I'm currently trying to locate the email. What steps should I take to recover my Google/Gmail account?

December 18th, 2024

I phoned at about 9:15 am and haven't had a call back yet. My Sky Box has power but can't get any reception. I've turned the power off for 10 minutes, but nothing works. How much longer do I need to wait, and what should I do next?

February 27th, 2023

I need help finding my old Facebook account to set it up on my new phone. I've tried logging in using different browsers and devices, but it sets me up as a new account with no friends or information from my old account. What could be the issue and what steps can I take to recover my old account?

September 11th, 2023

I need to change my debit card on my Amazon account. I am not familiar with the system and just got out of the hospital, so my brain is not working at 100%. I have tried accessing my Amazon account settings but am having trouble, especially with remembering my current password.

June 23rd, 2023

I'm having trouble installing TurboTax software from a CD on my PC running Windows 10. The installation prompts have not appeared, and I've tried troubleshooting steps but remain stuck. Can you help?

November 13th, 2024