I want to renew my Amazon Prime subscription. Are you the only one with access to this account? Is there anything else the Computer Expert should know before I connect you?

October 11th, 2023

My phone and Facebook account were hacked, and fake profiles using my name and photos have been created. I uninstalled all social media platforms, but the problem persists. How can I resolve this issue and regain control of my online identity?

October 6th, 2023

I recently received an internet-based computer without a C: drive. Can I use software like Excel without owning a license via the internet? Are there limitations compared to a hard-drive-based computer? What are other advantages/disadvantages?

January 29th, 2024

I have a Dell Desktop HRN5R33, 64-bit system. It previously worked with face recognition, but now it requires a PIN, which I do not have. How do I get back to using facial recognition?

November 19th, 2023

I am having trouble with my Windows 10. It keeps asking for a product code, and I bought the unit used a few years ago. The unit isn't used regularly, mostly in the fall and winter. I've tried updates but they haven't resolved the issue. What can I do to resolve this and where is the best place to buy a genuine Windows 10 key?

April 8th, 2024