asked
I had trouble with my Acer Nitro AN715-51 laptop. Acer cleared my hard drive and reinstalled Windows 10 Home, but I had Windows 10 Pro installed and don't have the OEM key. I bought the upgrade from the Windows Store and have proof of purchase but no key. What are my alternatives?
July 28th, 2024
I accidentally added people to a private group chat on Facebook Messenger and need to delete the conversation so they cannot see past messages. What can I do?
October 23rd, 2023
I'm trying to add a different number to my PS4 account so I can log in, but I'm unable to because it's asking me to verify a code that was sent to my old phone number, which I no longer have. How can I resolve this issue?
January 18th, 2023
I purchased LinkedIn Premium on August 7, 2020 for $599.88. Due to a cancer diagnosis and subsequent palliative care, I have not been able to use LinkedIn Premium and did not realize it was an annual subscription that renews automatically. Given my situation, would you please review my case and consider a refund?
January 8th, 2024
I cannot access my email account to set up Roku. Do I have security questions or a phone number on file to help reset my password? Are you logged into your email account on any other devices? Is there anything else you want the Email Expert to know before I connect you?
December 10th, 2024
I bought a Microsoft Office 2016 Professional and want to download it onto my new PC. I have a license number and a Microsoft account linked to the purchase, but the download page is asking for payment for Microsoft 365 Family, which I don't want. What should I do?
November 10th, 2023