asked

I have a Lenovo IdeaPad U310 with a standard 4GB memory card. I purchased a Crucial 16GB card (DDR3L-1600 SODIMM 1.35V) to replace the 4GB card, but the system won't boot and only shows a black screen. The Lenovo Solution Center indicates the system supports up to 16GB of memory. How can I get the BIOS to recognize the 16GB card, or does the system actually not support 16GB despite what the Solution Center says?

August 21st, 2024

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