Sarah B. asked

💻  Computer

I have a Mac Mini running OSX 10.9.5. I need help opening two .pdf files that I believe are password-protected. I have already paid a $39 fee for assistance, but the previous specialist was unable to resolve the issue. I am elderly and have difficulty understanding technical instructions. How can I get these files opened, and how do I cancel my subscription to Just Answer?

January 14th, 2024

Alex R. answered

To help you open the password-protected .pdf files, you would need to provide the password used to s...

January 14th, 2024

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