Gregory L. asked

💻  Computer

I have a mini Mac bought new in 2019 that was recently repaired by Geek Squad, who replaced the hard drive and changed an icon on opening. Now, I cannot open the Mac because it is asking for a password, which I never had before. I've tried various passwords, including company name, boss's name, my name, and any number on the sticker on the unit, but nothing works. How can I resolve this issue without bothering my boss due to his family emergencies?

November 14th, 2023

Michael A. answered

The issue you're facing is due to the Mac now requiring a password that you don't know. Here are the...

November 14th, 2023

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