My computer got infected with multiple viruses containing illegal content for ransomware while I was researching green-eyed poodles. The virus either activated an unknown McAfee security system or masquerades as McAfee. My computer is running Windows 10, and I haven't taken any steps to address the issue for fear of making it worse. What should I do to resolve this?

January 9th, 2024

My son, Patrick Mihaljevic, has a subscription with Lumin. Sadly, Patrick died suddenly on July 25th. He continues to receive items from Lumin. Please cancel his subscription immediately. Thanks for your help. --Lynda Mihaljevic (Patrick's mom)

May 17th, 2024

My phone is not connecting to the network or internet. I am using a Tracfone. What steps can I take to troubleshoot and resolve this issue?

September 24th, 2023

My Facebook Band Page was taken over by someone who removed me and my two other administrators. They are posting strange videos and we cannot regain access. We've reported the issue to Facebook/Meta, but they haven't taken any action. What can we do to recover our page?

October 12th, 2024

I have subscribed with my Visa credit card to a 'starter' membership account on Vimeo, but the account continues to appear as a free account and I do't have the 'starter' options. My card has been duly validated by Vimeo. Can you help me resolve this issue?

June 27th, 2024