I sent an email from Texas to a friend in Pennsylvania and it came back to me with a former colleague's name at the top of the email. This colleague and my friend are not acquainted. How did this weird problem occur?

May 14th, 2024

I am having issues with moving emails between mailboxes or into the trash on my MacBook running macOS 10.11.13. The issue occurs with any mailbox. What can I do to resolve this?

June 22nd, 2023

What is the best way for an older person to learn about technology? Should they attend in-person classes, read books, or learn online?

February 10th, 2024

My product, the HCD-EC909iP stereo, is showing 'PROTECT' on the screen after an electrical surge. I've tried unplugging it for an extended period, but it still shows 'PROTECT'. What could be the issue and how can I fix it?

January 28th, 2023

I own a Toshiba Satellite C855D-S5320 purchased in 11/12. After updating to Windows 10, my computer no longer recognizes Bluetooth. It is not listed in the control panel and I cannot turn it on or off as before. My Fitbit will not sync because of this. I tried downloading appropriate drivers from Toshiba support, but the computer does not respond and will not download. What can I do to resolve this issue?

May 22nd, 2024