asked

I have a problem with my laptop where the sound starts playing and then turns off after about 10 seconds, while the video continues to play without sound. This occurs on any video with sound, regardless of the browser or media player used. The issue started about a year ago on my Toshiba Satellite L755-S5246. I had a tech from Just Answer try to fix it, but the process was long, frustrating, and unsuccessful. I want to give it one more try with Just Answer before taking the computer to a local store for diagnosis and fixing the sound problem. Can you help with minimal involvement on my part?

January 29th, 2023

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