Jay E. asked

💻  Computer

I have a Samsung Galaxy JV3 that was last used in May and was reset to factory settings. Now, I want to let my granddaughter use it for internet access, but I can't get back into the phone because it keeps asking for the Gmail account that was previously used on it. What can I do to bypass this and use the phone as an internet-only device?

September 12th, 2024

Kimberly M. answered

To resolve the issue of the phone repeatedly asking for the previous Gmail account, you should perfo...

September 12th, 2024

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