I just purchased my ThinkPad and didn't set a PIN. Now, all I get is the date and time, and nothing else seems to work. What Operating System (OS) are you running on your ThinkPad? What have you tried so far with your ThinkPad? Have you installed any updates recently? Is there anything else you want the Computer Expert to know before I connect you?

July 26th, 2024

I would like to download Snagit but am having trouble due to my lack of computer knowledge. Can you help me? My computer is a Dell OptiPlex 990. I've never had Snagit on this computer before, but I had it on my previous laptop, which is no longer working. What version of Snagit am I licensed for, and can you assist with the download?

July 5th, 2024

I received a $100 Amazon gift card for Christmas, but it is not showing up on my gift card balance on the website. How can I locate and apply the gift card to my account?

July 18th, 2023

My computer, an 80XR with Windows 10, is stuck in an automatic repair loop that requires restarting. I have not tried anything yet because I do not know what to do. What should I do to resolve this issue?

December 13th, 2024

Lenovo: It won't get out of link account. I have a Lenovo 8-inch hub. I went to the Google Play store and tried to link my account, which shows I'm already linked to Google. This was working before, but now it's not. What should I do?

February 11th, 2024