My Facebook and Instagram accounts have been compromised. Someone texted pretending to be a family member, and after I denied receiving any money from Facebook, I was prompted to contact a fake customer service representative who asked for my information. Now, I'm locked out of my accounts. What should I do?

September 8th, 2024

I closed my eBay account but have changed my mind and was informed that I had until July 30th to reopen it. Can you help me reopen my account 'littlehouseofstuff'? I am very rusty as it has been 20 years since I signed up on eBay.com, and I think I may have started the registration in June but may not have completed it. What should I do next?

September 21st, 2023

I need to access my deleted secret conversation on Facebook Messenger. My partner thinks I'm cheating and has left with my 4 kids. I downloaded my data and it shows up, but I'm not logged into my account on any other devices. I haven't made any secret conversations, and I don't know how they got there. Have I been hacked?

May 10th, 2024

I want to take a screenshot of my boyfriend during a video call without him knowing. Will he be notified if I do it on my Samsung S20 while he uses a Techno device?

February 23rd, 2024

I downloaded a new Office app from the Play Store, but my old notes are not appearing. What should I do to retrieve them?

September 13th, 2023