asked
I have an eMachines M5312 laptop that will not power up at all. My daughter turned it on and pressed some buttons before I could stop her, causing the system to run something that looked like it was in DOS mode with 'Hitachi' in the wording. The screen would not leave that mode, and pressing the power button, Ctrl/Alt/Del, or removing the battery and unplugging the power cord did not help. Now, the laptop sometimes shows the AC power light even when not plugged in, but most of time, there are no lights and it will not attempt to power up. What could be the issue and what steps can I take to troubleshoot it?
September 7th, 2023
Every now and then I get a pop-up box saying 'Internal Server Error'. I've restarted my laptop several times, done a Windows upgrade, checked for updates, defragged, and checked for viruses, but no luck. The pop-up just keeps appearing with the heading 'Email Server Error'. It varies and can happen while checking mail, playing a game, or at other times, not just set to one application. What could be causing this and what can I do to resolve it?
April 16th, 2023
Stopzilla will not remove a virus that keeps popping up trying to sell me protection. What should I do?
August 20th, 2023
I bought a Dell Computer from Best Buy. They installed Office Home and Student Trial version and Office Home & Student 2010 which I paid $99.98 for. The Trial is over now and I do not know how to activate the one I paid for. Please advise.
May 16th, 2024
How can I solve the issue when I am sending a *.docx file through Outlook 2007 and it says 'message not sent due to content filter'?
September 6th, 2023
I saved a document on Microsoft Word and need to print it out on WordPerfect. How do I do it?
August 19th, 2023