We have been experiencing issues with our internet connection in Girdwood, where it either becomes very slow or cuts out altogether. Our current setup includes a Netgear router with a blinking green light in the middle, and a GCI Box with all solid colors. We are unable to connect to the internet on my wife's laptop, which intermittently connects and disconnects. What could be causing these issues and how can we resolve them?

November 6th, 2023

I have been charged hundreds of dollars in six weeks for channels I do not have and charged multiple times for the same channels. What is going on and how can I fix this immediately?

December 24th, 2023

My PlayStation account was hacked, and I'm locked out because they changed my password and accessed my email. I've already changed my email, but I'm not receiving an email to reset my PlayStation password. They also made a purchase, and I'm unsure about the refund process. What should I do to regain access to my account and handle the refund?

September 23rd, 2024

I have an account and want to add football so I can watch U of M. I don't know my password. Do you have an email address or phone number linked to it? Is there an additional cost for football?

November 25th, 2023

I need to update my PayPal account with a new phone number and payment card information. What steps should I follow to do this?

July 7th, 2023