asked
I have an HP Pavilion dv6 that only shows a blinking cursor in the upper left corner of the screen when I start up. I am running Windows 10 with all the latest updates. I have tried various troubleshooting steps, including using the Advanced Boot Menu and Startup Repair, but the issue persists. What should I do next to resolve this issue and access my files?
August 13th, 2024
I am unable to open my email attachments, particularly PDFs, in Windows Live Mail. The files either display in weird writing or are all over the place, indicating they might be encrypted or corrupted. This issue started last week. Can you help?
February 22nd, 2023
How do I delete messages and old documents from my email on my laptop using Internet Explorer?
January 4th, 2024
I have just received the Xtra-PC and am unable to download it onto my ASUS S550C Core i5 4GB laptop. I have followed the instructions up to double-clicking the file, but nothing happens. What operating system does my laptop use, and what steps should I take to resolve this issue?
June 6th, 2024
I just reset my password, but the message to view on the web browser flashed too quickly for me to read it. I am using an HP Pavilion computer with Windows as the operating system. I tried using the password '123456' but it could be 'andrewc'. The message directed me to go to acvount.live/asr, which I can access on my phone but don’t know what to do there to sign in. What should I do next?
September 14th, 2024
I need to change my password on my iPhone 6, but I can't find the settings to do so. Additionally, someone has been trying to hack into my instant messaging area, and I want to stop it. AT&T suggested changing my password on Facebook. What should I do?
April 19th, 2023