I am unable to access my ***@******.*** account because it was hacked. I can't reset the password as I don't remember it, and I receive an error message saying 'wrong password' when I try to use old passwords. What should I do to recover my account?

January 8th, 2023

I need help getting a return label for a purchase I made online. I'm an elderly widow and not familiar with online processes. What steps should I take to get a return label and return the item?

March 17th, 2023

I get a message that Passcode no set when upgrading software to MacOS Sonoma 14.0 from Ventura 13.5.2 on my MacBook PRO. What have I tried so far and what should I do next?

July 26th, 2024

I’ve been hacked and can’t access my Facebook account. My account name is now Elton Stevens, my password and recovery numbers have been changed, and my email address is linked to someone else. I can’t get into my account, and they’ve changed everything. I have my own Facebook account under Ken Figgs with email ***@******.*** and phone number (###) ###-####. I need my photos back, especially those of my late deceased parents. What can I do to recover my account and prevent further hacking?

July 9th, 2023

I am trying to recover my Facebook account after being logged out and changing my password multiple times. I have reached out to Facebook's privacy department and submitted various forms of identification, including a driver's license, school IDs, a health card, and a library card, but all were rejected. What are the next steps to recover my account?

April 6th, 2023