I have been charged a monthly fee of $24.99 on my Citibank MC #6856 since August 2021 without my knowledge. I have not used Uber for a long time and would like to request a credit for these payments, which totals 8 consecutive months from August 2021 to March 2022. I do not have the Uber app on my phone and have not taken any trips. What steps can I take to dispute these charges and get a refund?

July 14th, 2024

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