Karen M. asked
I have internet but it won't connect to Netflix or Amazon. It says I have a code nw 1-19. My Shaw box has all the lights on, and I have two blue house-shaped lights with two bottom lights flashing. I can't read what it says under the wifi symbol. What does the code mean, and how can I resolve this issue?
October 30th, 2024
Rebecca B. answered
The error code nw 1-19 indicates a connection issue with Netflix and Amazon. Here are the steps to r...
October 30th, 2024
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