asked
I have lost or had my phone stolen. I would like it back. My phone is old, and I have credits but I would like to have my phone numbers and pics back in particular. Can we stop the use of this phone and secure my info? Has there been use since Friday afternoon?
August 22nd, 2023
I forgot my PIN to log in on my HP Stream laptop running Windows 10. The login screen shows an email address, but I do not have access to that email account. I do not want to perform a factory reset and lose all my data. What can I do to regain access to my computer without losing my files?
February 21st, 2023
My Windows 10 computer's network diagnosis says 'Ethernet 4 does not have a valid IP configuration.' I have tried resetting the network, using a new CAT5 cable, and resetting the modem. Another PC connected to the modem by cable works fine. How can I resolve this issue?
April 25th, 2024
I have not used my Facebook account for a while because I am having a problem with resetting my password. I am using a new email, but the only way to reset is with my old email that is no longer active. I would like to change the new email associated with my old account. What can I do to resolve this issue?
June 17th, 2023
A spammer got into my Lenovo X140e ThinkPad and locked me out. Am I stuck with an unusable computer? I have a Windows 7 disk but I cannot connect you to my device. How do I reinstall Windows 7 on the machine that I cannot log in to?
May 11th, 2024
My Dell Inspiron 24-3455 is stuck in a repair loop after a Windows 10 update that crashed. What can be done to resolve this issue, and how does the process work for getting help in the morning if I'm not available now?
May 18th, 2023