I believe my Facebook account was hacked last Friday. I sent my ID to Facebook as requested, changed my password, but I still can't access my account. I keep getting a message that they received my information and need to investigate to ensure I am old enough. I need help getting back into my account. What can I do?

October 13th, 2024

I need to retrieve my daughter's password for her account. I am using the account for family link and had to reset her phone, but now I forgot the password. I have tried resetting the password using the recovery link, but it didn't work. What can I do?

July 13th, 2024

Hello and welcome to JustAnswer, an independent Question & Answer web portal. I'm Maria Nina, your tech expert for today. I'm sorry to hear you are having this problem. I will do my best to help you sort this out quickly. Please tell me how we can help you today? What specific device/issues you're having?

July 5th, 2023

I was charged $10.58 for something and would like to know what I was charged for. Why am I paying for your assistance? Are you not an Apple rep?

January 7th, 2023

I want to cancel my Fox Nation subscription with account number Jam******3920, which ends in December 2020. How can I proceed with this cancellation?

May 29th, 2023