asked
I have no sound on my custom-built computer running Windows 10 with an MSI H110M Pro motherboard. The system indicates that no headphones or speakers are plugged in, even though they are. I've updated, uninstalled, and reinstalled the Realtek drivers, but the issue persists. Additionally, the system loses Wi-Fi connectivity upon every restart. What could be causing these issues and what steps can I take to resolve them?
August 6th, 2023
We have an Asus laptop model number F555LJ-XO456H with a swollen battery that has pushed the keyboard and touch pad out of alignment. The laptop was bought on 18/12/2016 and is out of warranty. We are wondering if you could supply us with a replacement battery. Details: Asus Li-polymer battery C21N1347 rating +7.5v, 37Wh. We are pensioners and rely on our Asus laptops to keep our tutoring service operating.
May 23rd, 2023
I'm getting a message that I need to download Microsoft .NET Framework 2.0 on my Dell Inspiron desktop computer running Windows 10. I've tried using the turn on/off feature, which says the files have been downloaded, but I continue to get the same message. What should I do?
November 18th, 2024
Every time I try to use my computer, I get a message saying Microsoft has discovered a fatal flaw and to call a specific number to remove malware. The only way to stop it is by doing a hard close. I've run AVG and Kaspersky, both saying the computer is clean. The issue persists even after a hard close and reboot. What could be causing this and how can I get rid of it?
May 27th, 2024
I gave my Surface 4 to my brother and now my passwords are his. How do I fix this?
March 19th, 2024
I’m trying to sign in to Skype and it says there’s something wrong with my Microsoft account. What is that? I just tried setting it up now, but I’ve had issues with signing in before. I don’t have a clue what my Microsoft account would be. I am on an iPad.
April 24th, 2024