My progress on Duolingo has reset to Unit 9 on my Korean course, when I was up to the start of Unit 18. I'm not sure how to regain my progress back. What happened right before this Duolingo issue came up was that I was doing a lesson late at night with internet struggles, and when I resumed lessons, I found myself back at Unit 9. I've tried deleting and redownloading the app, but the issue persists. What can I do to resolve this?

April 29th, 2024

I need to make a payment. How can I proceed with making a payment on a merchant's website?

March 5th, 2023

I am locked out of my laptop after attempting to create a new user account and switch users. I had a company A subscription that was disconnected, and I created a new account with Gmail, but now I am locked out. I don't have a password reset disk or other recovery utility. How can I regain access to my laptop and create a new user account to connect with MS365?

August 12th, 2024

My cursor disappeared on my Acer computer. I have tried clicking the window button and various mouse controls, but nothing has worked. What can I do to fix this issue?

September 10th, 2024

How do I get Amazon Prime and verify my subscription?

August 12th, 2023