asked
I have used Just Answer many times and the last time Dan helped me remove freeware and did a great job! He re-added Chrome, which I hate but I guess needed to be there. Several issues though: (1) my internet is creepy slow and am today unable to open my email or get on some of my sites, (2) when Dan did his thing, my email reverted from my preferred full view to preview. Please change it back to full view. My internet provider is AT&T. I have recently heard of internet providers slowing down their internet speeds to cause customers to pay more to speed up their internet. Is that happening here?
July 9th, 2024
I have just loaded Pinnacle ver 20 on my Dell All-in-One computer running Windows 10 64-bit and am having problems getting it to work. I would like to get Michael Hannigan who solved the problem before. I have only installed Pinnacle 20 recently. If you can get Hannigan, please tell him it's the same problem as before.
February 2nd, 2023
I need help with Outlook 2003 and system restore. My Outlook is used only as a contact database and calendar, and it's not connected to the internet. The contact settings have changed, and system restore is off, which I can't turn back on. I'm looking for remote assistance to resolve these issues within the limits of my subscription plan.
April 6th, 2023
What is the phone number for Netflix?
January 20th, 2023
I cannot access my MS Office products on my new computer. I have not changed any settings or passwords since setting up the account on purchasing the machine. I am unfamiliar with password reset disks or recovery utilities.
March 2nd, 2024
I need to amend my 2018 taxes. I have TurboTax 2018 on my computer but it only shows my daughter's return. I think I did mine on a different computer which I don't have access to. How do I amend this return? Do I need to purchase another 2018 TurboTax?
February 24th, 2023