I changed my telephone number and am having trouble logging into my account. When was the last time you were able to use your phone? Have you tried a factory reset? Is there anything else the Phone Expert should know before I connect you?

August 12th, 2023

On June 3rd, I placed an order totaling $48.98 plus $1.48 tax, making it $50.46. However, $70.40 was deducted from my account. Why was this extra amount taken, and what should I do about it?

April 11th, 2024

I can't access my Prime Video. It shows messages in German and then Japanese, with no options to resolve the issue. I just got a new router, and my device is connected to it, as I can access Netflix fine. What should I do?

March 28th, 2024

I am trying to access my MyGov account using my email address, but the service says I already have one. I don't remember setting up a password or answering secret questions. How can I reset my password or recover my account?

December 29th, 2023

I have no sound on my computer. What should I do to troubleshoot and fix the issue?

December 11th, 2023