asked
I installed the Roku player per directions, but didn't get any indication on my TV screen that it was connected. The red light on the player is on. What could be the issue and what steps should I take to troubleshoot?
April 13th, 2023
My emails in my travel folder were deleted, all but one. How can I retrieve them?
March 20th, 2024
My scanner keeps popping up Microsoft Office Publisher and doesn't scan. What am I doing wrong? You just helped me and it scanned when you were in the computer, but it won't get past MOP. I know it's the operator and not the computer. How can I resolve this issue so I don't have to go through this process each time I want to scan a picture?
July 26th, 2023
I went on vacation for 2 weeks and when I returned, I can't remember my password for my email account XXXX@XXXXXX.XXX. Can you help me recover my email? I was a Time Inc employee for 17 years and was a paying customer until the end. I'll pay the $38, but it's upsetting to me.
October 26th, 2024
I have moved from Washington to Tennessee and have a new provider. I don't have a cell phone or know a PIN. I don't have a smartphone; I have a tower Lenovo and Microsoft Edge. What should I do to set up my new provider?
September 28th, 2024
My Twitter account was suspended over a month ago and I received only bot responses when trying to get it unsuspended. I created a secondary account using the same phone number, which also got suspended. What can be done to rectify this situation?
September 18th, 2024