I can't remember my password to log in. Have you tried having the password reset directions emailed to you? Have you installed any updates recently? Is there anything else you want the computer expert to know before I connect you?

January 31st, 2024

I had an account with Google but cannot remember ever using it but need to use it soon for a smartphone. I tried to log in today and pressed the wrong button. My username was joan l cavanagh but I cannot remember my password. What should I do to regain access to my account?

May 17th, 2023

I am trying to open a MagicJack account, but I am not tech-savvy and don't know if I've installed any updates recently. I have already provided my MasterCard account information and password to your help line and am waiting for confirmation via email. What should I do next?

March 22nd, 2024

I cannot access my Nook HD Plus (model BNTV600) or upload recently purchased Nook books on my Windows 10 computer. I haven't installed any recent updates. What could be the issue and how can I resolve it?

December 23rd, 2023

I have been using Skype for Linux for a long time, but it will not allow me to make a conference call. The conference call worked last Sunday but stopped working on Wednesday with no changes made to the computer. What could be the issue and how can I resolve it?

June 5th, 2023