I have an Acer Aspire 5520 with Windows Vista and iTunes installed. When trying to burn songs to a CD using iTunes, the Sony CD-R disc pops out and tells me to insert a disc. I can burn DVD discs but not CD discs, and the CD drive doesn't read CDs. What could be the issue and how can I fix it?

October 29th, 2024

I can't download raw images from my Canon 50D to my new Windows 7 laptop. The download window appears, but after a while, I get a message that the camera is not connected properly. I have no trouble with my 5D, and even photos transferred from my desktop to my laptop on DVD won't open the raw files in Photoshop. How can I resolve this issue?

May 23rd, 2023

A week or so ago, I had two sessions with live help that ended abruptly, unfinished. The session numbers were 16775453 and 16775589. The problem is that I lost my calendar, which I've used for doctor's appointments and other appointments for several years and is invaluable to me as I am a senior. How can I recover it?

December 23rd, 2023

My laptop is infected with a root-kit trojan that has disabled my firewall, Windows updates, and internet connectivity. I have tried system restore and several virus scans, but the issue persists. How can I resolve this problem?

December 28th, 2023

I have a UP-DR150 printer and have loaded a new roll of paper and ribbon, but it shows the error 'ribbon end'. I've tried two different sets, and the error still appears. What could be the issue?

October 6th, 2023