asked

I just purchased a 'terrabyte' hard drive to download/backup using Norton, but it doesn't seem to be working properly. The drive is listed as 'Norton Backup Drive' with a yellow lock sign, and I can't access it. Additionally, I'm having issues with Microsoft Word Starter where it cannot open files in my 'Documents' folder. What steps can I take to resolve these issues?

August 1st, 2024

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