asked
I keep getting popups on my HP Ryzen 5000 series computer, claiming that my computer has viruses and that my McAfee has expired. I recently got a new computer and thought I had McAfee for a year, but it expired after 30 days. When I called, my protection was changed to something else, possibly called Bitfinder. I am concerned about having no protection. What should I do?
July 14th, 2024
I lost my phone and got a new one. I need to recover my Google account to transfer my information to my new phone. What should I do?
May 8th, 2023
My Microsoft Surface Pro 8's touchscreen isn't working, and it shows a missing HID compliant touchscreen driver. I'm running Windows 11 and have tried updating drivers and restarting with the volume up button, but the touchscreen only works in that mode. What should I do next?
June 11th, 2023
I lost my password for my account and when I try to log in, I have to go through an authentication process. Last time I tried to login, the software did not accept my birthdate and displayed a message saying, 'there is an issue on our end. We're on it.' This has been ongoing for five days now, and I want to login to complete my return. What can I do to resolve this issue?
December 10th, 2023
I accidentally locked the manual inside my SentrySafe SFW123GDC safe, but I have the key. How can I open the safe to retrieve the manual and get the code?
June 9th, 2023
My online Times Union subscription is not responding. Everything else on my computer is fine. What can I do to resolve this issue?
March 21st, 2024