I just got charged $75.76 to my credit card and have no idea why. I suspect this was a case of fraudulent usage. I have not ever been charged from Microsoft before for many years. There was an update demand on my computer this morning before I could use it.

August 31st, 2024

I received a package intended for someone else and was notified that my package was delivered, but it was not. What should I do?

March 7th, 2023

I lost my Xbox account and when I tried to recover it, it made me create a new account instead of reopening my old one. I have a newer Xbox system (Series S). I've tried restarting my system and even closing the account, but now it only allows me to make a new account. How can I recover my old Xbox account?

December 6th, 2024

I ordered a Kogan 1.L Stainless Steel Blender, but my account was debited without receiving a confirmation email or seeing the order in my account history. I want to know the status of my order and ensure I don't pay for something I won't receive.

March 28th, 2024

I changed my Barnes and Noble password and need to update my account on my Nook Glowlight. How do I sync the new password with my Nook device?

May 4th, 2024