I received a fake virus warning on my iPhone 12 running iOS 15 while on Facebook. I closed and deleted the message. What should I do to ensure my device is safe, and is there any risk of infection?

June 7th, 2023

We would like to change our $0.99 monthly charge from one credit card to another. The charge is for Apple iCloud storage, and the card is in my husband's name. How can we update the payment method?

April 16th, 2024

My account is showing a different address on your end and it's blocking me out of my Amazon account. I kept putting in the wrong password and now I can't access my account. Why is my address different from the one you have on your files, and how can I get back into my Amazon account?

April 5th, 2023

Can I recover deleted videos from my account and see what device deleted them?

June 20th, 2023

My purchase from Berg.com was not delivered to my address in Edina, MN, but instead was delivered to TX. The tracking number is 288116846834. Can you help me get my purchase shipped to the correct address?

May 8th, 2023