Alejandra E. asked
I'm trying to connect Disney+ on my TV through Xfinity, but I'm having issues. Disney+ said I need to call Xfinity, and Xfinity said I need to call Disney+. Additionally, when I tried to check the issue through Google Play Store, it said I have a balance due on an old phone number that is not mine. What should I do to resolve this issue and get Disney+ connected on my TV?
July 7th, 2024
Aaron B. answered
The issue seems to be related to your Disney+ subscription being on hold, possibly due to a payment ...
July 7th, 2024
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