Disney+ will not let me update my profile. It says to enter my profile name and gender on my Samsung Galaxy tablet. I have tried restarting the device, uninstalling and reinstalling the app, and updating my information through the Disney privacy center website, but I still cannot get past the 'update profile' screen. How can I resolve this issue?

June 14th, 2023

I want to cancel my automatic renewal for Our Time. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

April 15th, 2024

I don't remember my HP laptop password and have tried using a password recovery disk, but it showed a strange phone number. What should I do to reset my password?

August 8th, 2024

I have a Kindle Paperwhite and I cannot set it up. It says I don’t have the right password for my internet but won’t let me update a password or provide any other options. My network appears in the WiFi list on my Kindle, and other devices are connecting to the router. What might be causing this issue?

January 29th, 2023

I am having DNS issues with Google Domains and Google Workspace. I cannot access the administrator console, and despite following Google's support instructions, including adding CNAME to DNS and verifying my site, Google Workspace still says my site needs to be verified. I have been paying for business standard email since March 2022 but have never been able to use it. What can I do to resolve this issue?

September 28th, 2023